Homelessness as a kick in the pants

(Reading time: 13 minutes)

The calendar may insist that winter won’t arrive for another six weeks or so, but anyone who ventured outside Tuesday morning knew otherwise—not when the temperature hit a bone-chilling 24 degrees Fahrenheit.  Tuesday was a good day, in other words, to be bundled up in a cozy bed or snuggled with a good book under a comforter in an easy chair. If you were that lucky.

It’s ironic, then, that just 12 hours earlier the city had held the third of three public workshops addressing proposed revisions to its comprehensive plan. Dozens of goals and draft strategies were outlined on multiple easels for Staunton residents to ponder and evaluate, spanning everything from land use, housing and economic development to transportation, public infrastructure and education. A section on health and human services stressed “active living, healthy food access and a clean environment.” Public safety, environmental resources, art and recreation all received due consideration.

But nowhere in all this planning and verbiage was there any mention of Staunton’s homeless population, or its needs and how those needs might be met. True, the section on housing gave a vague nod to promoting “affordable housing options for people of all incomes, needs and abilities,” but it remained silent regarding those unable to take advantage of such promotions. Nor did the draft comprehensive plan set a goal of eliminating homelessness by any particular date, and at no point did it acknowledge, much less prescribe, the kinds of services a homeless population requires. As far as the comprehensive plan is concerned, Staunton residents without permanent shelter simply don’t exist.

Winter’s advent will make that fiction harder to maintain.

Let’s take stock. A long-promised day shelter, offering homeless people refuge from extreme weather, remains as elusive as ever, in part because of a crumbling commitment by First Presbyterian Church to allow the use of its premises, but also because of a lack of financial and leadership backing from city council. Meanwhile, the Waynesboro Area Refuge Ministry (WARM), which was to operate the day shelter and which already provides emergency overnight shelters from late November through March, just published its schedule of participating churches for the upcoming season. Two of the week-long slots remain unfilled, at an exceptionally late date in the planning cycle, and there are reports that a third also may fall vacant because one of the congregations got cold feet and is backing out. Meanwhile, eight of the 18 overflow slots, for when the primary host churches receive more than 40 people, likewise remain unclaimed.

The Valley Mission, the area’s transitional shelter for homeless people working on reentry into the workforce and established housing, has 89 residents and is at full capacity—as it has been for several years—and is as far as ever from meeting its goal of a six-month turnover. “Yes, the average length of stay has been much longer than a year,” concedes director Sue Richardson. “In fact, we had two different women who were here four years each,” which puts a whole new meaning on “transitional.”

Then there’s Valley Supportive Housing, which provides affordable housing for clients diagnosed with mental illness, intellectual disabilities or addiction—people, in other words, who otherwise would be prime candidates for living on the streets. It also is at capacity, with 68 tenants, and has a waiting list of 43—the biggest it has been in at least a decade. “Two years ago it would have been half of that,” says director Lou Siegel, who says some of those on the waiting list are at Valley Mission, some are in temporary accommodations with family members, and some are living in their cars.

Both Valley Mission and Valley Supportive Housing are in a perpetual scramble for adequate financial backing, which comes in bits and drabs from local sources such as the city’s Community Development Block Grant (CDBG), the Community Fund and the Community Action Partnership of Staunton, Augusta and Waynesboro (CAPSAW). CDBG is all federal money, while CAPSAW receives nearly half of its funding from the federal government—which means both revenue streams are threatened by the current political climate.

Meanwhile, the area’s homeless population, while always difficult to assess accurately, is almost certainly not diminishing. WARM director Alec Gunn estimated this summer that the SAW region has 250 homeless people.  And while this year’s Point in Time (PIT) count—a one-night snapshot—found fewer unsheltered homeless people than last year, bitterly cold weather the night of the census may have driven them deeper underground. Moreover, as a surprised Lydia Campbell of the Valley Homeless Connection observed, of the 157 sheltered and unsheltered people who were counted by the 2025 PIT census, 71 reported they were homeless for the first time, up from 51 in 2024.

All of which is to say, the Staunton Comprehensive Plan as it’s currently coming together has a gaping hole big enough to push a shopping cart through.

FAILING TO SEE THE CITY’S HOMELESS population means the comprehensive planners also fail to ask why the homeless exist in the first place. If you don’t see a problem, you can’t solve it.

Homelessness, with some rare exceptions, is a signal that the system itself is failing. At its most basic doh! level, homelessness results from an inadequate supply of housing that people can afford. With rental vacancies at or around 2% and housing costs far outstripping the affordability provided by median incomes, the inevitable outcome has been compared to a game of musical chairs, in which the number of available chairs is always less than the number of people circling them. When the music stops, someone always ends up on the floor.

The obvious question: why is that? Why, in a market economy, isn’t more affordable housing being built? The law of supply and demand suggests that when demand exceeds supply, market forces will step up production until the imbalance is corrected. You want to end homelessness? Simple: build more housing at a price that people can afford. So . . . why isn’t that happening in Staunton?

The Staunton Housing Strategy Group spent a year purportedly wrestling with this very issue, ultimately producing this past summer what it optimistically called “Staunton’s Pathway to Affordable Housing and Housing for Working Families.”  Yet it’s notable that of the 19 members of the workgroup, only one, Stu Armstrong, could be categorized as a builder or developer—that is, as someone from the supply side of the supply-demand equation. And Armstrong, as it turned out, didn’t attend a single one of the group’s four meetings.

What that left was an assortment of political leaders, planners and heads of non-profit social agencies holding a one-sided conversation about how best to plug the city’s housing deficits. The result was a set of 11 strategies that, while not entirely without merit, only tangentially address the critical question of how to increase the city’s stock of affordable housing, and do so on a less than urgent timetable. For example, completion of a “strategy” to allow accessory dwelling units (ADUs) in the city is expected to take 18 months, a process that won’t add any new homes but will create the possibility of some down the road.

Foot-dragging over ADUs, which have been given the go-ahead in many municipalities in Virginia and other states, is emblematic of a more fundamental problem that the housing strategy group didn’t address: the city’s zoning code. The main reason Staunton doesn’t have tiny homes or converted garages that can provide additional housing on established home lots is that its rules don’t allow it. Allowing ADUs therefore requires yet another amendment to the zoning code—the default response to every fresh demand for land use, such as creating exceptions to minimum lot size in Uniontown. And just like computer operating systems that over many years become an unwieldy morass of work-arounds, patches and buggy over-writes, zoning codes tend toward increased complexity with every change. What the city’s “pathway to affordable housing” proposes is more tinkering with the underlying code. What the city needs is a new operating system.

It’s not just ADUs that are at issue. Ask developers—as the housing strategy group did not—why they’re not building more affordable homes in Staunton, and the answer you’ll get is a) that the permitting process is too onerous, and b) that they can’t afford to do so. Answer b) to some extent is a consequence of a), because it costs money and time (which is money) to comply with zoning and permitting regulations. But the bigger reason is the zoning itself, which not only limits how a specific piece of land can be used, but which arbitrarily dictates so many other construction variables that the only homes that pencil-out for a builder are expensive ones.

Zoning codes, as the name suggests, create “zones”—a zone for housing, a zone for shopping, a zone for manufacturing, and so on. That made sense when used to keep foundries or slaughterhouses away from residential areas, but it also created artificial divides that segregated functions—stores, homes, offices, apartment buildings, schools, cultural centers—that were all mixed together before zoning codes were created. That mixture, still found and now treasured in downtown Staunton, created a lively, walkable and rich urban environment. The imposition of zones, on the other hand, created land-use monocultures—predominantly large areas of all homes, but also of all mercantile and other activities, as in shopping centers and office parks—that then necessitated a car culture for most people to get to work, do their shopping and go to church or school.

It should be noted that there is nothing intuitively logical about a zoning code’s specific requirements. Staunton’s R-1 residential zoning, for example, is distinguished from R-2 zoning primarily by its minimum lot size, of 15,000 square feet versus 8,750 square feet. But the R-1 lot also must have a minimum lot width of 75 feet at the front and any home built on it must have a minimum 30-foot front set-back, a rear yard at least 35 feet deep and maximum lot coverage of 30%. The same requirements for R-2 homes, meanwhile, are a 70-foot minimum lot width, a 25-foot front setback, a rear yard at least 30 feet deep and maximum lot coverage of, yes, 30%. Why? Why a 25-foot setback for one but a 30-foot setback for the other, or a lot width of at least 70 feet for R-2 but an extra five feet for R-1? What compelling urban mathematics produced these arbitrary requirements?

For builders and developers looking at a lot of 45,000 square feet (just a bit over an acre) zoned R-1, the maximum they can build is three homes. They can’t build cottage courts, fourplexes, townhomes or any number of other configurations increasingly known as “missing middle” housing—housing more dense than single-family homes but smaller than apartment buildings. Instead of 10 or 12 homes they can build just three, so those three are going to be built at a level where they can fetch top dollar, not at a density that would allow at least some affordable homes to be part of the mix.  And in Staunton, the great majority of land is zoned R-1 or R-2, leaving scant room for more modest dwellings.

Zoning’s arbitrary guidelines do preserve a uniformity of appearance that appeals to some people, but which others find stultifying—or as summarized by city planning critic Jane Jacobs, more like taxidermy. Yet their very persistence creates an aura of inevitability, as if the only (unthinkable) alternative is anarchy. And so, even as local feedback to Staunton’s comprehensive plan repeatedly stresses walkability, community, and an integration of work, play and housing, the main obstacle to realizing that vision has gone largely untouched. Despite a proposal to reduce the total number of zoning sub-categories, the comprehensive plan promises to preserve the overall zoning approach. The builders’ dilemma will go unaddressed.

WITHOUT A SERIOUS EVALUATION of how zoning got us into the housing crunch we’re now struggling to overcome, there seems little hope for improvement.

Defenders of the status quo will point to the equivalent of a techie’s work-arounds and system upgrades, including district overlays, special use permits and other ways to game the system while leaving the underlying code untouched. But there’s a reason DOS-based systems have been left behind, not least because they became too expensive to maintain in terms of talent and manpower.

Nor does junking zoning codes mean descending into anarchy. Just as DOS-based systems were replaced by GUI ones—the graphical user interfaces we use without a second thought because they’re so intuitive and user-friendly—so traditional zoning codes are giving way elsewhere to form-based zoning. Traditional zoning codes are a top-down approach that segregates land uses. Form-based zoning is less concerned with regulating land use and instead prioritizes the physical form, scale and character of buildings and public spaces.  Because form-based zoning is a bottom-up approach that regulates how buildings interact with the street and with each other but not what use they’re put to, they tend to encourage infill and the development of walkable, mixed-use neighborhoods and high-quality public spaces.

That doesn’t mean truly disruptive or dangerous industries or businesses can’t be relegated to specific buffered areas, but the landscape is otherwise opened up to a free market constrained primarily by the same kind of rules that apply to coloring books: use whatever color you want but stay within the lines. Observe the regulations we’ve adopted about building height, scale, massing and relationship to the street, but otherwise put your land to the most productive use you can envision.

That may sound radical at first blush, but it is in fact what occurred in what are now the most treasured parts of Staunton—before the zoning code was adopted. It’s also what a growing number of municipalities around the country are adopting, from Mesa, Arizona to Cincinnati, Ohio to parts of Gaithersburg, Maryland. Form-based zoning deserves, at the very least, a serious examination and consideration by those who are revising a comprehensive plan for Staunton that has a 20-year outlook.

Here’s the bottom line: developers aren’t building affordable housing because our zoning code makes it prohibitively expensive to do so. The real-world consequences of sticking with that creaky form of land-use regulation are, quite predictably, more people without homes. And because as a society we apparently have neither the money nor the political will to minister to those people’s most basic needs, every homeless person we see on the streets, huddled in doorways, or sleeping in uninsulated tents or cars, should be a reminder that we’re not addressing root causes of a social disease.

The Staunton Housing Strategy Group failed to do so. The comprehensive plan’s designers are likewise missing the mark. Who’s left?

Housing pathway full of potholes

(Reading time: 7 minutes)

Bureaucrats do love their studies and surveys. A cynic might conclude that’s because searching for information is a heckuva lot easier than actually doing something with information that might already be at hand. “We’re looking into it” is at least an answer, if not a particularly satisfying one, to complaints about one thing or another.

Take Staunton’s ongoing fumbling of the housing situation. More than a year ago, the city announced the creation of the grandly named “Staunton Housing Strategy Workgroup,” a meandering exercise that culminated, this past July, in the optimistically titled “Pathway to Affordable Housing and Housing for Working Families.” But that pathway, it turns out, is littered with potholes.

One of the tripping hazards is the action plan’s repeated references to the City Housing Commission as the lead organization for developing nearly a dozen initiatives. Unfortunately, the city doesn’t have a housing commission. It may eventually get around to creating one, as soon as someone figures out what it should look like and what its responsibilities would be, but that hasn’t happened yet. Meanwhile, the implementation clock for those initiatives, divided into six neat segments of three months each, started running July 1—which means the first quarterly period is now ending and a second is beginning, all without a housing commission to lead the way.

Then there’s the plan’s section titled “Redevelopment Strategies,” which projected that the second quarter—the one that starts Wednesday—would see the results of a “windshield survey” of the city’s housing stock. Such an inventory sounds like a good idea, a necessary baseline to inform housing policy and action. But as with the nonexistent housing commission, there is no windshield survey of the sort envisioned by the plan. Nor is there going to be one before next spring, at the earliest, because the city has yet to prepare its grant application to underwrite such a project.

If all this conveys a certain lassitude and lack of urgency about addressing a problem that is only getting worse with each passing month—well, you might understand why nothing much seems to change. Consider, as another example, that the “action plan matrix” describes an 18-month process just to formulate a “strategy” (that term really should be retired) for amending the zoning code to allow Accessory Dwelling Units (ADUs) as one approach to increased housing density.

ADUs may be an exotic addition to Staunton’s housing mix, but they’ve been around for quite a few years elsewhere, and researching best practices shouldn’t take a year or more. Nor does anyone have to look far for examples. Lexington, just a few miles down I-81, adopted its ADU ordinance this past winter, and just for good measure added a cottage-court provision in March. Staunton’s city planners, on the other hand, apparently felt they had to secure Planning Commission approval merely to research the cottage-court concept, never mind coming up with a specific zoning proposal. They got the go-ahead last week to start looking around, but are making no predictions of when their exploration will be finished.

“Research” is, however, a superficially defensible way to excuse inaction. After all, how can one make informed decisions about complex matters without having all the relevant facts? And even if other municipalities already have implemented “strategies” that Staunton is only beginning to contemplate, how much of that experience is transferable to our own situation? Lexington may be two or more years ahead of Staunton in adopting innovative approaches to housing, but it also has less than a third of Staunton’s population and a fraction of its surface area. What could such a pipsqueak of a city have to teach us?

I’d argue that while there obviously are differences of scale, our qualitative similarities far outweigh matters of size—that there’s much that Staunton could learn not just from Lexington, but from numerous other Virginia cities that have forged ahead while we dither. We don’t have to reinvent the wheel each time we want to build a wagon. But it’s not just that Staunton seems incapable of learning from others. It seems that it can’t learn from itself, apparently overlooking or dismissing the information it already has at its municipal fingertips.

Consider again the example of the windshield survey, on whose completion rests the pursuit of “redevelopment strategies for underutilized properties.” That’s high falutin’ language for identifying homes so run-down they should be demolished, in the worst case, or significantly upgraded to prevent further deterioration. How many such homes are there in Staunton? Where are they located? What kind of condition are they in, and how much would it cost for their remediation?

Staunton planners say they don’t have this most basic information, which is why they want a  windshield survey, which is pretty much what the name suggests: a drive-by of every residential property in the city to visually assess its soundness. Or as Lexington’s finished survey explained, dispersed throughout the city “are homes that are in poor condition hidden on many residential streets,” including those that are “vacant or are inhabited by older individuals who no longer have the physical capability or the financial means to perform the maintenance needed for their homes.” We really should know more about that—right?

Lexington therefore applied for, and received, a $50,000 grant from the federal government to assess its housing stock. The findings, released this past spring, consist primarily of a ranking system in which homes rated 1 are sound and those rated 5 are “dilapidated,” suffering from severe damage or decay “with defects requiring clearance.”  “Clearance” is a gentle way of saying “demolition.” The ratings are based on three categories, assessing a home’s foundation, roof and exterior walls. Just 72 of the city’s homes were rated 3, 4 or 5, representing 3.5% of Lexington’s overall housing stock.

That’s essential information to have. The problem is that Staunton already has it—it’s just not in the planning department. It’s in the assessor’s office, which every two years recalculates the taxable value of every property in the city, using several metrics and assessment methods that include its own visual appraisal. As assessor Douglas Flinn explains, his staff will “take a neighborhood at a time and ride up and down the streets to look at each property,” averaging “about 100 to 120 homes per day during a concentrated five-month period”—which is to say, the staff conducts its own windshield survey of all 11,695 parcels in the city.

And as with Lexington’s $50,000 windshield survey, the Staunton assessor’s biannual survey includes “a rating system that incorporates the aggregate condition of the home [that] would include the roof, siding, doors and windows and the general overall condition of the home.”  Which is to say, yet again, pretty much what Lexington’s federally funded survey accomplished.

So how does the assessor’s data differ from the data that Staunton’s planners hope to gain from their own windshield survey? Good question.  Asked what information he expects to gather that isn’t already available, community development director Rodney Rhodes could say only that his department will work closely with the assessor’s office to figure that out before submitting a grant application. “We expect the windshield survey to gather more detailed information than what is currently on hand,” he added, without getting any more specific.

Well, one should hope so. But as seems quite clear, the many months of wheel-spinning by the Staunton Housing Strategy Workgroup might have found some traction had anyone walked from one part of city hall to another to obtain basic housing data that was there all along. Because that didn’t happen, and because the city now will be chasing that same information with yet another study, the pathway to affordable housing just gets longer and longer.

Developers finally get a seat

(Reading time: 8 minutes)

The past year has not been kind to people concerned about Staunton’s shortage of affordable and working-class housing. Despite an initial outpouring of interest about the issue, with a couple of hundred people turning out for two housing “summits” focused on the Staunton-Augusta-Waynesboro (SAW) region, attendance at working groups spun off by the summits has dwindled month by month. A much-awaited regional housing study, expected last summer, was finally released a couple of months ago and promptly sank from sight due to its leaden content. Staunton’s housing strategy group managed to stretch four 90-minute meetings across seven months without anything more to show for its efforts than a dozen “strategies” that could have been cooked up over a weekend, most of them built on on verbs like “explore” and “develop”—strategies, in other words, that are still in the early conceptual stage.

And then, of course, there’s this year’s federal torching of an already inadequate social safety net of grants, vouchers and other resources that much of the local planning didn’t anticipate. Expect much back-pedaling and wheel-spinning in the months ahead.

It therefore may come as a surprise, amid all the doom and gloom, to learn that this past Thursday’s meeting of the SAW housing stock working group had a breakthrough, of sorts, with the invited presence of two local developers. Although it might seem obvious that any serious exploration of housing issues would require participation from the supply side of the demand-supply equation, virtually all local discussions on the subject have been dominated by everyone except those who actually plan, build and sell the housing that everyone else laments is in short supply. So—genius. And good news, too.

The bad news is that this belated course correction was attended by only half-a-dozen working group members, with three more patching in via Zoom. The further good news is that the entire session was taped, and is accessible here: SAW Housing Stock Work Group Meeting-20250508_100405-Meeting Recording.mp4.

The developers who broke out of their comfort zone were Scott Williams, of the Crescent Development Group in Charlottesville, and Tommy Shields of Ivy Ridge Developers, in Waynesboro. That their attendance was unusual was evidenced by group member Rick Kane’s earlier efforts to recruit three other developers to address the group, none of whom could be bothered to respond to his first and second emails, Kane’s long history as a local real estate broker and former builder notwithstanding. Developers, as Williams readily acknowledged, tend to keep a low profile. Virtually anything they say, no matter how responsive to community concerns, tends to be quickly discounted as self-serving, and no one wants to be a punching bag.

Yet that’s been our loss. Who else, after all, is better positioned to tell us what it would take to get more affordable housing built?

THE EASIEST ANSWER TO THAT QUESTION, according to both Williams and Shields, is simply this: encourage greater housing density.

While not dismissing other development hurdles, such as a shortage of skilled workers or high fees and interest rates, the two developers agreed that the quickest way to get more housing is to increase the allowable “number of units per linear foot of road.” That’s why so much recent construction in the SAW region is of townhouses, which require lots that are only 20 feet wide, versus the 80 or 90 feet that a single-family home needs. Smaller frontage requirements mean more housing units per acre. And more housing units mean a broader base over which to spread costs, resulting in a lower cost per unit. Fifteen or 20 homes on one acre can be sold at a significantly lower price than just two or three single-family homes built on the same lot.

But off-setting the construction math is an equally straight-forward political calculus that occurs when high-density development is proposed for an area of low- or even medium-density zoning—and in Staunton, that covers a lot of ground. (The city’s most recent comprehensive plan indicates that 63% of Staunton’s vacant/undeveloped land is zoned for residential use, with two-thirds of it designated R-1 or R-2, both low-density classifications that allow only detached single-family homes on large lots with extensive setbacks.) Any developer seeking a waiver to exceed density limits can expect an angry crowd of nearby homeowners, gripped by visions of plummeting property values, to descend en masse at public hearings to oppose any change. And public officials, no less than developers, don’t want to be punching bags. 

The upshot? Despite a successful downtown core of relatively dense, mixed-use development that exists only because it predates current zoning restrictions, much of Staunton resembles a suburb more than an urban district. Absent, by and large, is what developers refer to as “the missing middle” of housing options, a diverse palette of housing options along the affordability spectrum that includes duplexes, fourplexes, bungalows, cluster homes, cottage courts, courtyard apartments and living/working combinations, such as apartments above street-level stores and businesses. Nor, despite all the recent attention to the issue, is that likely to change, given widespread fears of public backlash—yet as Williams observed, “If you create policy based on never having the phone ring, we’ll never get to where we need to be.”

Indeed, Staunton’s housing market has been shaped by decades of these and other policy decisions baked into its zoning code that send a clear, if not always intended, signal to developers. Many municipalities, for example, have ordinances enabling the creation of planned unit developments, which can include a wide variety of housing styles as well as commercial and office space. Staunton does not. And while city officials say they are open to such designs, developers must file for special-use permits each time they want to build a mixed-use development, sending a very clear message that this is not a normal course of business. Small wonder that little changes.

City housing planner Rebecca Joyce attempted to put a positive spin on this approach by explaining that requiring special-use permits enables city planners to “help the developers tailor their projects” to Staunton’s often quirky lots and challenging topography. But this presupposes that developers aren’t up to the task on their own, or that they won’t ask for help if they need it. Moreover, as Williams pointed out, every special-use permit application amounts to a bespoke mini-ordinance, eating up city staff time and causing costly delays for developers, whose financing costs don’t get suspended while the bureaucracy grinds on.

What became clear Thursday, as Williams and Shields shared their frustrations, is that Staunton is caught between a relatively inflexible approach to zoning that is more suitable for suburbia, on the one hand, and an exploding need for the kind of housing that suburban zoning can’t accommodate, on the other. The city can have one or the other, but it’s hard to see how it can have both.

DESPITE THIS BASIC BUT LARGELY UNNOTICED TENSION, Staunton has in fact made some strides recently towards grappling with its growing housing needs. Perhaps most notably: whereas just a few years ago the city maintained it had no role in assuring an adequate housing supply, there now is at least a recognition that city policies and regulations can enhance or hinder how the private sector plays its role.

So, for example, the city council recently reduced its parking space requirements for new construction, thereby allowing more developable land to be used for housing rather than asphalt. It has started exploring the possibility of creating a land bank and a land trust, which would enable the city to condemn abandoned properties and rehabilitate them. It is discussing adoption of an accessory dwelling unit (ADU) ordinance, which would allow homeowners to build or to convert part of their property into a second, smaller dwelling. It is contemplating establishment of a city housing commission.

But if the housing strategy workgroup it created last year is any indication, progress on these and other initiatives will be slow and fitful. Aside from its leisurely meeting schedule, the workgroup—like the SAW working groups—was further hampered by the conspicuous absence of builders and developers at the table. Its agenda was set entirely by the city planning department, with no noticeable initiative by group members, no examination of competing values or perspectives and little if any dissent from agenda assumptions.  No wonder, then, that the city’s own role in creating the current, unacceptable housing crisis was never questioned, much less addressed.

While creation of the housing strategy workgroup can be viewed in theory as a progressive step forward, its undifferentiated makeup and spoon-fed content ensured a conservation of the bureaucratic status quo. In the absence of anyone like Scott Williams or Tommy Shields, city planners had no one holding up a mirror for them to contemplate their own role in perpetuating the problems they purportedly were addressing.