Warring against willful ignorance

(Reading time: 11 minutes)

Staunton’s census tracts, showing homeownership percentages (in black) and poverty levels (in red), with Census Tract 2 highlighted in pink at left; from Anna Leavitt’s presentation to Staunton City Council on June 25.

For several weeks now—ever since the latest American Community Survey statistics were released—I’ve been thinking about writing something tentatively titled “A Tale of Two Cities.” The piece would have focused on the West End generally, and on Census Tract 2 specifically, and on the various disparities between that area writ small and Staunton overall. And then this past week Anna Leavitt beat me to the punch, at least partly, with a presentation to city council that was an unexpected and bright counterpoint to Staunton’s generally sluggish approach to such matters.

Leavitt, former director of CAPSAW (Community Action Partnership of Staunton, Augusta and Waynesboro), apparently has an affinity for complex acronyms: these days she identifies herself as Staunton’s EMOSA, which stands for Economic Mobility and Opportunity Special Assistant. She’s been in that position only since January, yet already has done more to fill in the terra incognita portions of Staunton’s demographic map than any of the numerous studies and plans generated over the past decade. That’s truly good news. But it’s only a start.

The bottom line in Leavitt’s presentation on Thursday was that it doesn’t matter where you live in Staunton, a median household income is no longer enough to buy you affordable housing. That holds true regardless of whether you’re a lower-income single parent with one child, a two-earner moderate- or middle-income household with two children, or a retired senior living on a fixed income: in each case, expenses outstrip income by several hundred dollars a month. In some parts of the city, however, the deficits are larger than others, and Leavitt’s analysis thus far is only scratching the surface of what that means.

Look at the statistics for Staunton’s seven census tracts, and you’ll be immediately struck by the extremes of Census Tract 2. This is the area south of West Beverley Street often recognized as a major part of the West End, which as defined by the city also includes a hefty chunk of Census Tract 3, on the north side of West Beverley. But Census Tract 2 is considerably more immiserated than its counterpart, as evidenced by median household incomes—$49,470 for tract 2, $80,914 for tract 3—and other indicators of economic well-being. As a result, discussions about the West End generally blur many significant variations; they also obscure the even more stark comparisons between Census Tract 2 and Staunton overall.

For starters (and as Leavitt pointed out), Census Tract 2 has the highest poverty rate of any Staunton census tract, at 19.2%, compared to the city’s overall rate of 12.6%. It also has one of the city’s lowest homeownership rates, at 43%, compared to a citywide average of 61%. That means nearly three of every five homes in Census Tract 2 are owned by someone who lives elsewhere, whether that’s in the house next door or in Virginia Beach, accounting for the large number of complaints from area residents about absentee landlords and neglected properties. It also means the tract’s 4,000 residents have limited financial resources, and therefore limited mobility, to improve their living conditions.

Moreover, the housing that exists, for renters and homeowners alike, ain’t that grand. Of the census tract’s approximately 1,120 rentals, nearly half have what the Census Bureau calls a “condition”: either a lack of complete bathroom facilities, a lack of complete kitchen facilities, an occupancy higher than one person per room, or rent that takes more than 30% of their tenants’ income. Homeowners aren’t faring a whole lot better, with nearly a quarter living in a home with a “condition.” Overall, then, it’s safe to conclude that a huge chunk of Census Tract 2 residents are living in crowded conditions or are paying way more for housing than is financially sustainable for the long term.

 Other Census Tract 2 statistics further underscore the challenges its residents face. Eleven percent of the population was without healthcare coverage in 2024—a percentage sure to have climbed this year because of the federal government’s decision to end Obamacare subsidies—as against 6.4% for Staunton overall. Sixteen percent of Census Tract 2 residents are disabled, which is not that much higher than the city’s rate of 15.2%, but which is more consequential in the context of all the other problems they face. It’s also noteworthy that 45.5% of Census Tract 2 residents have never married, a metric typically associated with household stability and individual health and longevity, compared with a citywide average of 33.9%. And a bit more than 15% of the area’s adults older than 25 don’t have high school diplomas.

The residents of Census Tract 2, in other words, face numerous obstacles that are more limiting than those found elsewhere in the city.  

THE POOR HOUSING SITUATION in the West End generally, and in Census Tract 2 specifically, is no secret. Indeed, having recognized the area’s potential to go into an economic tailspin, the city in 2020 embarked on a four-year exercise to forestall disaster by studying the area and formulating a remediation plan. The result was the 115-page West End Revitalization Plan that the Staunton city council formally adopted at the end of 2024. Woven throughout the plan are the concerns and complaints of area residents about a lack of available and affordable housing, as well as the widespread deterioration of existing housing stock.

But housing, as it turned out, was only a small part of the plan’s remit. And the attention paid to housing in the final plan was . . . superficial, to say the least. The plan’s leading “action item” regarding housing, for instance, called on connecting West End homeowners “to existing resources” that would help them address “building and property maintenance code violations.” Only one of the plan’s proposals directly addressed renters, and then by suggesting they should be educated about their rights, presumably so they could hold their landlords accountable for providing decent, safe and sanitary quarters. Indeed, when you parse the handful of housing-related recommendations, it all boils down to a lot of talk but no action or any commitment to provide new city assistance.

It should go without saying that people one step away from being homeless are hardly in a position to insist that their rights be respected. When you’re scraping by at a job that pays less than $20 an hour but still have to fork over more than $1,000 a month for rent because there’s nothing available for less, you’re hardly in a position to insist on airy “rights” if your landlord can’t get around to fixing the AC. You suck it up. And as I wrote 18 months ago, the wool-gathering that went into the West End Revitalization Plan encountered repeated complaints of unscrupulous landlords and neglected properties, but little of that got more than a passing acknowledgment in the plan itself, apparently because anecdotal stories are easier to ignore than hard numbers.

The lack of hard data should by now be a matter of civic embarrassment. Roughly six years after the revitalization study was started, city planners still do not have an inventory of vacant and developable land in the West End, or an inventory of deteriorating or abandoned dwellings that should be refurbished or condemned. (The city tax assessor presumably has that data, but that speaks to another city problem, of siloed information.) The city has no idea how many rental properties are owned by people who live outside of Staunton. And then there’s the problem of information bias creeping into studies like the Revitalization Plan: of approximately 170 responses to a community survey conducted for the plan, for example, only 78% were from people who actually live in the West End—and of those, nearly 90% were homeowners. In other words, responses from the renters comprising the majority of Census Tract 2 residents were vanishingly few.

Little wonder, then, that the revitalization plan’s proposed remedies regarding housing instability are so toothless. A meaningful recommendation, for example, might have called for adoption of a rental inspection program specifically targeting Census Tract 2, similar to programs operating in Roanoke, Winchester, Hopewell, Colonial Heights, Petersburg—cities throughout the Commonwealth that are both larger and smaller than Staunton. Such programs focus on specific areas in each city where older residences, absentee ownership and low incomes create an environment conducive to property neglect and housing deterioration.

Although the Virginia Landlord and Tenant Act makes landlords largely responsible for the living conditions in their properties, it doesn’t offer a way for tenants to enforce its provisions when a landlord ignores complaints. So a tenant’s options when faced with an intolerable living situation are to move—not exactly an alternative in the current market—or to file a lawsuit, which is an even less attractive proposition. In cities that have rental inspection programs, however, rental units are subject to periodic inspections to ensure they conform with the state’s Maintenance Code, providing some assurance that such problems are less likely to crop up in the first place.

Waynesboro seemed about to adopt such a program three years ago, but then scrapped the effort amid claims that it would be too expensive to implement and that it would raise the already high cost of housing. That sounds remarkably like the fallacious arguments often made against increasing the minimum wage, serving mainly as a rationale for paying people slave wages or, in this instance, keeping them in blighted housing. But it gets repeated uncritically by those who don’t believe government should get involved in housing issues in the first place.

So, for example, asked why Staunton doesn’t have a rental inspection program, John Glover, whose job title is Building Official in the city’s Community Development department, replied that city staff had looked at the possibility in the past and “decided it was not necessary.” Having such a program, he wrote in an email that echoed Waynesboro’s rationale, “can increase the cost of rentals, which is detrimental to affordable housing.” It would require additional staffing, “which can be costly for the city.” A more cost-effective approach, he maintained, is complaint-based enforcement of the Maintenance Code, which can result in legal action against a property owner who doesn’t remedy violations for which he’s cited.

Without providing any specifics about how many complaints have been investigated or how many times a property owner has been taken to court, Glover concludes that “this approach has proven to be very effective for many years.” Perhaps. But as with so many city responses to the West End’s problems, that assertion is made without a factual grounding. It assumes that people living in deficient housing not only know of the city’s complaint-based enforcement of the Maintenance Code—a code that gets only a single, unexplained mention in the Revitalization Plan—but that they have sufficient courage or desperation to risk calling attention to themselves by filing a complaint. A scarcity of complaints does not necessarily indicate the lack of a problem.   

ALL OF THE ABOVE presupposes that indeed there are unattended housing problems in Census Tract 2. Given the area’s general economic data and the anecdotal feedback received by the Revitalization Plan, that seems like a pretty safe bet. But that very wobbly assertion also attests to the city’s willingness to not look at things too closely.

If you can say with a straight face that you don’t see a problem, then no one can fault you for not fixing it, and that’s pretty much how Staunton has approached its housing problems in the past. That’s true city-wide, but especially so in the West End, and Census Tract 2 more specifically. That’s why the hard data is so spotty. It’s why city staff can so blithely declare that city intervention or oversight “is not necessary.” It’s how residents’  feedback can be superficially acknowledged but ignored when spending and policy-making decisions are made. It’s why planning study after planning study ends up gathering dust on a shelf somewhere.

That changes are afoot, albeit at a glacial pace, is not due to any sudden epiphany, but because at some point being oblivious stopped being an option. Our homeless population is not going away, and indeed—as may be confirmed mid-July in a special Point in Time census—appears to be growing. The state, which historically has left zoning decisions up to localities, is now mandating that Staunton and other cities allow construction of accessory dwelling units—essentially a second home—anywhere they allow single-family homes, an option over which Staunton has been dithering for at least the past year. Another state initiative, signed into law last month, allows churches and other tax-exempt nonprofits to build affordable multifamily housing on their property without prior city approval. And meanwhile the gap between what people are paid and what they have to pay to keep body and soul together is widening.

Staunton’s new EMOSA seems intent on plugging some of those data holes, which will make a deliberate ignoring of the problem much, much harder to sustain. Good luck, Anna!